Frequently Asked Questions
Everything you need to know about shopping with Collectif Vintage.
How do I determine the right size for vintage-inspired clothing?
Since our styles are inspired by classic silhouettes, we recommend checking our detailed Size Guide on each product page. We provide measurements in both inches and centimeters to ensure the perfect pin-up or retro fit.
What is your return policy for international orders?
We offer a 28-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached. Please note that return shipping costs are the responsibility of the customer for international returns.
How long will it take for my order to be shipped?
Orders are typically processed within 1-3 business days. Domestic standard shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your garments authentic vintage or reproductions?
Collectif Vintage specializes in high-quality vintage-inspired reproductions. This allows us to provide the timeless aesthetic of the 1940s and 50s with modern durability, consistent sizing, and inclusive price points.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Clearpay for our UK and EU customers.
How should I care for my Collectif items to ensure they last?
To preserve the life of your garments, we recommend following the specific care label instructions. Generally, we suggest washing at 30 degrees Celsius and hanging to dry to maintain the fabric's integrity and color vibrancy.